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Terms

The terms of service are being finalised with counsel and are not published here yet. We would rather say that than post a template we could not stand behind — ask and we will send you the current document.

What the document covers

  • Who the agreement is between, and what each party is agreeing to do.
  • What the service is, what it is not, and the availability we commit to.
  • Who owns the data in the product — you do — and what we may and may not do with it.
  • Term, renewal, and how either side ends it, including what happens to your data when they do.
  • Fees, invoicing and the price protection founding customers are given.
  • Liability, indemnities, and the limits on both.
  • Governing law and how a dispute gets resolved.

Getting it

Email us and it comes back the same day, before any commercial conversation and without asking what your budget is first. Founding customers negotiate their terms with us directly, so if that is the conversation you are having, say so and we will start from the founding version.

Ask for the current document: [email protected]