Expected vs received variance

The gap between what a delivery was supposed to contain and what a person actually counted off the truck.

Why it matters operationally

Variance is normal — short shipments, damaged units, substitutions, split deliveries. What is not normal is discovering it at closeout. A variance recorded on the dock is a supplier conversation; the same variance found six weeks later is a write-off, because nobody can now say whether it was short-delivered or walked off with.

How Roadmap handles it

Receiving is a phone job: scan, count, note the variance, standing up. Planned and received are kept as separate numbers and one is never quietly substituted for the other.

See it in the product: The one number, and what actually arrived